FRETTED THREADS – Global Digital Fretwork Services
FRETTED THREADS serves customers worldwide and is committed to full international compliance for digital service delivery, payment transparency, tax disclosure, and cross-border legal standards. This page clarifies policies for global clients, ensuring clarity, trust, and adherence to international regulations.
1. Multi-Currency Payments
FRETTED THREADS accepts payments in multiple currencies:
• Customers may select their preferred currency at checkout
• Prices are displayed clearly in the chosen currency
• Currency conversion rates may vary based on card issuer or payment provider
Disclosure:
Customers are responsible for any currency conversion fees or rate fluctuations applied by financial institutions.
2. Tax and VAT Disclosure
FRETTED THREADS complies with international tax regulations:
• VAT is applied only where legally required
• Taxes are clearly itemised before payment
• Digital services may be subject to different tax regulations depending on customer location
• If VAT registration is not required in a specific jurisdiction, VAT will not be applied
EU Customers:
Applicable VAT rules are displayed at checkout. Customers are responsible for understanding local taxation on digital services.
3. Cross-Border Payment Processing
Payments may be processed internationally using secure third party gateways.
• Payment providers may handle cross-border conversion
• Transaction times may vary by provider and location
• FRETTED THREADS ensures that all payment processes comply with international security and PCI DSS standards
Cross-border processing guarantees safe, legally compliant, and globally accessible transactions.
4. Delivery Handling for International Clients
All services are digital, which simplifies international delivery:
• Files are delivered via email or secure digital access
• No physical shipping restrictions or customs duties
• Delivery times follow Ghana Time business days
• Customers outside Ghana are responsible for local compliance, including import or tax regulations if applicable
Digital delivery ensures immediate and reliable access for clients globally.
5. Refund and Cancellation Policies for International Orders
Refund and cancellation policies apply consistently for all clients:
• Orders may be cancelled only before work begins
• Refunds are limited once digital files are delivered
• Support inquiries should be submitted within 48 hours to resolve issues before initiating disputes
These policies reduce misunderstandings and prevent international chargeback disputes.
6. Compliance With GDPR and Other Data Protection Laws
For international clients, FRETTED THREADS complies with relevant data protection standards:
• Data is collected, stored, and processed securely
• Personal information is used only for order processing, billing, and support
• Customers may request access, deletion, correction, or portability of their data
• International transfers are safeguarded with contractual and technical measures
This ensures compliance with GDPR, and other applicable privacy regulations.
7. Customer Responsibilities for International Transactions
International clients must:
• Provide accurate billing and contact information
• Understand currency conversion and local tax responsibilities
• Confirm compatibility with fabrication software and equipment
• Contact support promptly for any concerns or clarifications
Following these responsibilities ensures smooth transactions and accurate service delivery.
8. Legal Transparency
FRETTED THREADS maintains full transparency for global clients:
Business Details:
FRETTED THREADS
Registration Number: BN105470925
TIN: P0066079535
Country of Registration: Ghana
Legal transparency builds trust and satisfies international merchant underwriting requirements.
9. Limitation of Liability for International Clients
FRETTED THREADS limits liability for digital services globally:
• Liability is capped at the total amount paid for the service
• We are not responsible for local tax compliance, currency conversion differences, or fabrication machine issues
• Force majeure events may affect delivery timelines
International clients acknowledge these limitations upon purchase.
10. Summary of International Compliance Measures
FRETTED THREADS ensures:
• Multi-currency payments with clear disclosure
• Transparent pricing and final total before checkout
• Cross-border payment processing through secure gateways
• Delivery of digital services with no physical shipping restrictions
• Compliance with local and international tax laws
• GDPR and privacy law adherence
• Clear communication of liabilities and limitations
These measures provide a secure, compliant, and professional digital service experience for clients worldwide.
11. Contact for International Compliance Questions
Clients with questions about international payments, taxes, or compliance can contact:
Email: support@frettedwork.com
Phone: [Official contact number]
Response Time: 24–48 business hours
Support staff are trained to provide guidance on cross-border transactions, VAT, and digital delivery requirements.
12. Final International Assurance
FRETTED THREADS is committed to delivering legally compliant, transparent, and secure digital fretwork design services to clients across the globe. All disclosures, policies, and procedures are designed to meet international regulatory standards while ensuring smooth service, secure payments, and client confidence.