At Fretted Threads – Ghana, your privacy matters to us. This policy outlines how we collect, use, and protect your information when you shop with us. By using our website, you consent to the practices described here.
1. Information We Collect
- Personal details: Name, email, phone, and address
- Order details: Shipping, billing, and purchase history
- Payment info: Processed securely by trusted third-party providers (we never store card details)
- Account info: Login credentials and preferences (if applicable)
- Technical data: IP address, browser type, and site activity
2. How We Use Your Information
Your data helps us:
- Process and deliver orders smoothly
- Provide efficient customer support
- Personalize your shopping experience
- Send confirmations, updates, and shipping notifications
- Share exclusive offers (only if you opt-in)
- Improve our services and website functionality
3. Sharing of Information
We do not sell personal data. Information may only be shared with:
- Trusted partners (payments, delivery, IT services)
- Legal authorities (if required by law)
- Marketing tools (only with your consent)
4. Data Security
All transactions are encrypted, and sensitive data is handled by certified providers.
5. Your Rights
You may:
- Access/update your information
- Request data/account deletion
- Opt-out of marketing communications
- Manage cookies in your browser
📧 For requests, contact us at support@frettedwork.comÂ
6. Cookies
We use cookies to personalize your experience. You can disable them anytime in your browser.
7. External Links
We may link to other sites; Frettedwork is not responsible for their privacy practices.
8. Policy Updates
We may revise this policy when needed. Updates will always be posted here.