By accessing or purchasing from Fretted Threads, you agree to the terms below. Please read carefully.
1. General
This site is owned and operated by Frettedwork – Ghana.
By using our services, you confirm your acceptance of these terms.
2. Products
We specialize in AfroChic home décor, ethnic dining & kitchenware, and tribal textiles.
- Product images, details, and sizes are provided for reference.
- Slight variations may occur due to handcrafted techniques, display settings, or lighting.
3. Pricing & Payments
- Prices are shown in the currency selected at checkout
- Prices may change without prior notice
- Orders processed only after full payment is received
- We accept secure payment methods available at checkout
4. Order Processing & Delivery
- Orders processed in 1–2 business days
- Domestic delivery: 2–5 business days
- International delivery varies based on location & customs
- Tracking details provided once shipped
5. Customs & Import Duties
International buyers are responsible for customs duties, taxes, or fees (not included in product price or shipping).
6. Returns & Refunds
- Requests must be made within 7 days of delivery
- Products must be unused and in original condition
- Personalized/custom pieces are not eligible for return
- To request a return, contact support@frettedwork.com
- Refunds processed in 7–10 business days after inspection
- Return shipping costs are the customer’s responsibility (unless faulty/incorrect item)
7. Intellectual Property
All product designs, images, branding, and written content on this site are property of Frettedwork. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages related to website use, product issues, or delays beyond our control.
9. Updates to Terms
We may update these terms without prior notice. Continued use implies agreement with the latest version.
10. Contact Us
Website: Frettedwork.com
Email: support@frettedwork.com